Shipping Policy
PROCESSING TIMES:
All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
SHIPPING RATES AND DELIVERY ESTIMATES:
Shipping charges for your order will be calculated and displayed at checkout.
*Free shipping on orders of $100 or more.
SHIPMENT CONFIRMATION AND ORDER TRACKING:
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
We currently do not ship outside the continental US.
INCORRECT ADDRESS AND REFUSED DELIVERY
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
We will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
MISSING OR STOLEN SHIPMENTS
If you did not receive your order, but the shipping carrier has reported that it was delivered, you must file a claim with the shipping carrier. We will not be liable for missing or stolen packages.